This website may not render properly on older versions of Internet Explorer (click here to update). For best results, consider using a different browser such as Google Chrome or Mozilla Firefox.


How to Handle a Flood Loss

Claim Instructions

There are a variety of contact methods available should you need to file a claim.


You may call 1.800.423.4403 to report a loss directly to Assurant Flood Solutions.


You may submit your claim to Be sure to provide your policy number and a valid phone number/email address so we can contact you.

You may submit a claim online at

Your Agent

You may find your agent’s contact information listed on your current flood policy declaration page.

Why Use Assurant Flood Solutions?

Assurant Flood Solutions is a trusted provider of private flood insurance in addition to being among the largest Write Your Own (WYO) companies for the National Flood Insurance Program (NFIP). We provide innovative tools backed by a team of in-house flood experts to help homeowners, businesses and agents Protect What Matters Most: Your family, your home and your way of life.

The National Flood Insurance Program is underwritten by American Bankers Insurance Company of Florida

Contact Us:

Assurant Flood Solutions
Flood Service Center
P.O. Box 4337
Scottsdale, AZ 85261

Have a Question or Comment?
Send us a message
P: 1.800.423.4403
F: 1.714.712.3842